Shipping policy

Last Updated: August 25, 2026

At Apparel Destination, we aim to process and deliver your order as efficiently as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Shipping Availability

We currently ship orders to addresses within the United States.

We do not currently ship to locations outside the United States unless a shipping option is specifically made available at checkout.

2. Order cut-off Time

Order cut-off time will be 5:00 PM Eastern Standard Time (New York).

3. Order Processing

Orders are generally processed within 1–2 business days after the order is successfully placed and payment has been confirmed.

Business days are Monday through Friday, excluding U.S. federal holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

Processing times may be longer during periods of unusually high order volume, holidays, promotions, or other circumstances beyond our reasonable control.

4. Shipping Time

After an order has been processed, the estimated transit time is generally 7–8 business days, depending on the destination and shipping carrier.

The estimated total delivery timeframe is therefore approximately 8–10 business days from the date the order is placed.

Delivery estimates are not guaranteed. Actual delivery times may vary due to carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our control.

5. Shipping Costs

We currently offer free standard shipping on all orders within the United States.

6. Shipping Confirmation and Tracking

Once your order has been shipped, we may send a shipping confirmation to the email address provided during checkout.

Where tracking is available, the shipping confirmation will include tracking information so you can monitor the progress of your shipment.

Tracking information may take some time to become active after the carrier receives the package.

7. Delivery Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing your purchase.

Apparel Destination is not responsible for delays, failed deliveries, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

If you notice an address error after placing your order, please contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or been shipped.

8. Delayed or Lost Packages

If your order has not arrived within the estimated delivery timeframe, please contact us so that we can help investigate the shipment.

If tracking information indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, or the delivery carrier.

We may request additional information before determining the appropriate resolution.

9. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible.

Where appropriate, please provide photographs of the package and the damaged product along with your order information.

We will review the situation and work with you to determine an appropriate resolution.

10. Incorrect or Missing Items

If you receive an incorrect item or an item is missing from your order, please contact us promptly with your order number and details of the issue.

We may request photographs or other information to help investigate the matter.

If the issue is confirmed, we will work with you to provide an appropriate resolution.

11. Carrier Delays and Circumstances Beyond Our Control

Delivery times may be affected by circumstances outside our control, including:

  • Severe weather.
  • Natural disasters.
  • Carrier delays.
  • Transportation disruptions.
  • Holidays and peak shipping periods.
  • Incorrect or incomplete shipping information.
  • Government restrictions or other unforeseen events.

Such circumstances may result in delivery taking longer than the estimated timeframe.

12. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible after placing it.

We cannot guarantee that changes or cancellations can be made once an order has entered processing or has been shipped.

Once an order has shipped, changes to the shipping address or cancellation may no longer be possible.

13. Contact Us

If you have questions about shipping or the status of your order, please contact us through our Contact Us page or using the information below.

Trade name: Apparel Destination

Business Address: 1801 Key Blvd, El Cerrito CA 94530, United States

Email: sale@appareldestination.com.

Phone: +1 404-649-2884

Customer Service: Mon - Fri (9 AM–5 PM)

We recommend having your order number available when contacting us about an existing order.